Malaysia
Wellness Spa of the Year
Your spa is the gateway to restful tranquilty, a place that promises (and delivers) total relaxation and rejuvenation. From the moment your guest enters, the soothing aromas and skillful therapists welcome them to leave the cares of the world behind.
Judging Criteria
- TREATMENTS AND SERVICES
- Diversity and variety of treatments and services
- THERAPISTS AND STAFF
- Knowledge and expertise of therapists and team
- Consistency in delivery
- Customer service
- AMENITIES & FACILITIES
- Cleanliness and hygiene
- Facilities, amenities and equipment
- Vibe
- IMPACT
- Contribution to society /community
- ADAPTIBILITY
- COVID-19 response initiative
- Safety measures taken
- How business has pivoted in the new norm